Package-level declarations
Types
The constraints for the task template
Builder for ConstraintsPropertiesArgs.
An item at the root level. All items must be sections.
Builder for EvaluationFormBaseItemArgs.
Items that are part of the evaluation form. The total number of sections and questions must not exceed 100 each. Questions must be contained in a section.
Builder for EvaluationFormItemArgs.
Information about the automation configuration in numeric questions.
Information about the option range used for scoring in numeric questions.
Information about properties for a numeric question in an evaluation form.
Information about the property value used in automation of a numeric questions.
Information about a question from an evaluation form.
Builder for EvaluationFormQuestionArgs.
Information about properties for a question in an evaluation form. The question type properties must be either for a numeric question or a single select question.
A scoring strategy of the evaluation form.
Builder for EvaluationFormScoringStrategyArgs.
Information about a section from an evaluation form. A section can contain sections and/or questions. Evaluation forms can only contain sections and subsections (two level nesting).
Builder for EvaluationFormSectionArgs.
Information about the automation configuration in single select questions. Automation options are evaluated in order, and the first matched option is applied. If no automation option matches, and there is a default option, then the default option is applied.
The automation options of the single select question.
Information about the automation configuration in single select questions.
Information about the options in single select questions.
Information about the automation option based on a rule category for a single select question. Length Constraints: Minimum length of 1. Maximum length of 50.
Builder for GetAgentStatusPlainArgs.
Builder for GetContactFlowModulePlainArgs.
Builder for GetContactFlowPlainArgs.
Builder for GetEvaluationFormPlainArgs.
Builder for GetHoursOfOperationPlainArgs.
Builder for GetInstancePlainArgs.
Builder for GetInstanceStorageConfigPlainArgs.
Builder for GetIntegrationAssociationPlainArgs.
Builder for GetPhoneNumberPlainArgs.
Builder for GetPredefinedAttributePlainArgs.
Builder for GetPromptPlainArgs.
Builder for GetQueuePlainArgs.
Builder for GetQuickConnectPlainArgs.
Builder for GetRoutingProfilePlainArgs.
Builder for GetRulePlainArgs.
Builder for GetSecurityKeyPlainArgs.
Builder for GetSecurityProfilePlainArgs.
Builder for GetTaskTemplatePlainArgs.
Builder for GetUserHierarchyGroupPlainArgs.
Builder for GetUserHierarchyStructurePlainArgs.
Builder for GetUserPlainArgs.
Builder for GetViewPlainArgs.
Builder for GetViewVersionPlainArgs.
Contains information about the hours of operation.
Builder for HoursOfOperationConfigArgs.
The start time or end time for an hours of operation.
Builder for HoursOfOperationTimeSliceArgs.
Builder for InstanceAttributesArgs.
Builder for InstanceStorageConfigS3ConfigArgs.
The outbound caller ID name, number, and outbound whisper flow.
Builder for QueueOutboundCallerConfigArgs.
Configuration settings for the quick connect.
Builder for QuickConnectConfigArgs.
The phone configuration. This is required only if QuickConnectType is PHONE_NUMBER.
The queue configuration. This is required only if QuickConnectType is QUEUE.
The user configuration. This is required only if QuickConnectType is USER.
Defines the cross-channel routing behavior that allows an agent working on a contact in one channel to be offered a contact from a different channel.
Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.
Builder for RoutingProfileMediaConcurrencyArgs.
Contains information about the queue and channel for which priority and delay can be set.
Builder for RoutingProfileQueueConfigArgs.
Contains the channel and queue identifier for a routing profile.
Builder for RoutingProfileQueueReferenceArgs.
The list of actions that will be executed when a rule is triggered.
Builder for RuleActionsArgs.
The definition for assigning contact category action.
The definition for create case action.
Builder for RuleCreateCaseActionArgs.
The definition for ending associated task action.
Builder for RuleEndAssociatedTasksActionArgs.
The definition for event bridge action.
Builder for RuleEventBridgeActionArgs.
The field of the case.
Builder for RuleFieldArgs.
The value of the field.
Builder for RuleFieldValueArgs.
Builder for RuleNotificationRecipientTypeArgs.
A contact reference.
Builder for RuleReferenceArgs.
The definition for sending notification action.
Builder for RuleSendNotificationActionArgs.
The definition of submit auto evaluation action.
Builder for RuleSubmitAutoEvaluationActionArgs.
The definition of task action.
Builder for RuleTaskActionArgs.
The event source that will trigger the rule.
Builder for RuleTriggerEventSourceArgs.
The definition for update case action.
Builder for RuleUpdateCaseActionArgs.
A third-party application's metadata.
Builder for SecurityProfileApplicationArgs.
A key-value pair to associate with a resource.
Builder for SecurityProfileTagArgs.
the default value for the task template's field
Builder for TaskTemplateDefaultFieldValueArgs.
A task template field object.
Builder for TaskTemplateFieldArgs.
the identifier (name) for the task template field
Builder for TaskTemplateFieldIdentifierArgs.
Invisible field info
Builder for TaskTemplateInvisibleFieldInfoArgs.
ReadOnly field info
Builder for TaskTemplateReadOnlyFieldInfoArgs.
Required field info
Builder for TaskTemplateRequiredFieldInfoArgs.
Information about level five.
Information about level four.
Information about level one.
Builder for UserHierarchyStructureLevelOneArgs.
Information about level three.
Information about level two.
Builder for UserHierarchyStructureLevelTwoArgs.
Information about the hierarchy structure.
Contains information about the identity of a user.
Builder for UserIdentityInfoArgs.
Contains information about the phone configuration settings for a user.
Builder for UserPhoneConfigArgs.
Proficiency of a user.
Builder for UserProficiencyArgs.
The values of a predefined attribute.
Builder for ValuesPropertiesArgs.