RoutingProfileCrossChannelBehaviorArgs

data class RoutingProfileCrossChannelBehaviorArgs(val behaviorType: Output<RoutingProfileBehaviorType>) : ConvertibleToJava<RoutingProfileCrossChannelBehaviorArgs>

Defines the cross-channel routing behavior that allows an agent working on a contact in one channel to be offered a contact from a different channel.

Constructors

constructor(behaviorType: Output<RoutingProfileBehaviorType>)

Specifies the other channels that can be routed to an agent handling their current channel.

open override fun toJava(): RoutingProfileCrossChannelBehaviorArgs