Routing Profile Queue Config
data class RoutingProfileQueueConfig(val delay: Int, val priority: Int, val queueReference: RoutingProfileQueueReference)
Contains information about the queue and channel for which priority and delay can be set.
Properties
Link copied to clipboard
The delay, in seconds, a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Amazon Connect Administrator Guide .
Link copied to clipboard
The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay .
Link copied to clipboard
Contains information about a queue resource.