Routing
data class RoutingProfileArgs(val agentAvailabilityTimer: Output<RoutingProfileAgentAvailabilityTimer>? = null, val defaultOutboundQueueArn: Output<String>? = null, val description: Output<String>? = null, val instanceArn: Output<String>? = null, val mediaConcurrencies: Output<List<RoutingProfileMediaConcurrencyArgs>>? = null, val name: Output<String>? = null, val queueConfigs: Output<List<RoutingProfileQueueConfigArgs>>? = null, val tags: Output<List<TagArgs>>? = null) : ConvertibleToJava<RoutingProfileArgs>
Resource Type definition for AWS::Connect::RoutingProfile
Constructors
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constructor(agentAvailabilityTimer: Output<RoutingProfileAgentAvailabilityTimer>? = null, defaultOutboundQueueArn: Output<String>? = null, description: Output<String>? = null, instanceArn: Output<String>? = null, mediaConcurrencies: Output<List<RoutingProfileMediaConcurrencyArgs>>? = null, name: Output<String>? = null, queueConfigs: Output<List<RoutingProfileQueueConfigArgs>>? = null, tags: Output<List<TagArgs>>? = null)
Properties
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Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
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The identifier of the default outbound queue for this routing profile.
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The description of the routing profile.
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The identifier of the Amazon Connect instance.
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The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
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The queues to associate with this routing profile.