RoutingProfileQueueConfig

data class RoutingProfileQueueConfig(val channel: String, val delay: Int, val priority: Int, val queueArn: String? = null, val queueId: String, val queueName: String? = null)

Constructors

constructor(channel: String, delay: Int, priority: Int, queueArn: String? = null, queueId: String, queueName: String? = null)

Specifies the channels agents can handle in the Contact Control Panel (CCP) for this routing profile. Valid values are VOICE, CHAT, TASK.

Specifies the delay, in seconds, that a contact should be in the queue before they are routed to an available agent

Specifies the order in which contacts are to be handled for the queue.

ARN for the queue.

Specifies the identifier for the queue.

Name for the queue.