RoutingProfileMediaConcurrencyArgs

data class RoutingProfileMediaConcurrencyArgs(val channel: Output<String>, val concurrency: Output<Int>) : ConvertibleToJava<RoutingProfileMediaConcurrencyArgs>

Constructors

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constructor(channel: Output<String>, concurrency: Output<Int>)

Properties

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val channel: Output<String>

Specifies the channels that agents can handle in the Contact Control Panel (CCP). Valid values are VOICE, CHAT, TASK.

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val concurrency: Output<Int>

Specifies the number of contacts an agent can have on a channel simultaneously. Valid Range for VOICE: Minimum value of 1. Maximum value of 1. Valid Range for CHAT: Minimum value of 1. Maximum value of 10. Valid Range for TASK: Minimum value of 1. Maximum value of 10.

Functions

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open override fun toJava(): RoutingProfileMediaConcurrencyArgs