Get Routing Profile Result
data class GetRoutingProfileResult(val arn: String, val defaultOutboundQueueId: String, val description: String, val id: String, val instanceId: String, val mediaConcurrencies: List<GetRoutingProfileMediaConcurrency>, val name: String, val queueConfigs: List<GetRoutingProfileQueueConfig>, val routingProfileId: String, val tags: Map<String, String>)
A collection of values returned by getRoutingProfile.
Properties
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Specifies the default outbound queue for the Routing Profile.
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Description of the Routing Profile.
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One or more media_concurrencies
blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies
block is documented below.
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One or more queue_configs
blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs
block is documented below.
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