Cx Flow Event Handler Trigger Fulfillment Message Args
Constructors
Properties
Indicates that the conversation succeeded, i.e., the bot handled the issue that the customer talked to it about. Dialogflow only uses this to determine which conversations should be counted as successful and doesn't process the metadata in this message in any way. Note that Dialogflow also considers conversations that get to the conversation end page as successful even if they don't return ConversationSuccess. You may set this, for example:
Indicates that the conversation should be handed off to a live agent. Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures. You may set this, for example:
A text or ssml response that is preferentially used for TTS output audio synthesis, as described in the comment on the ResponseMessage message. Structure is documented below.
Specifies an audio clip to be played by the client as part of the response. Structure is documented below.
Represents the signal that telles the client to transfer the phone call connected to the agent to a third-party endpoint. Structure is documented below.
The text response message. Structure is documented below.