telephony Transfer Call
Parameters
Represents the signal that telles the client to transfer the phone call connected to the agent to a third-party endpoint. This field is part of a union field message
: Only one of text
, payload
, conversationSuccess
, outputAudioText
, liveAgentHandoff
, endInteraction
, playAudio
, mixedAudio
, telephonyTransferCall
, or knowledgeInfoCard
may be set. Structure is documented below.
Parameters
Represents the signal that telles the client to transfer the phone call connected to the agent to a third-party endpoint. This field is part of a union field message
: Only one of text
, payload
, conversationSuccess
, outputAudioText
, liveAgentHandoff
, endInteraction
, playAudio
, mixedAudio
, telephonyTransferCall
, or knowledgeInfoCard
may be set. Structure is documented below.