Agent Assist frequently-asked-question answer data.
The piece of text from the source knowledge base document.
source
The system's confidence score that this answer is a good match for this conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely certain).
Map that contains metadata about the FAQ answer and the document that it originates from.
The name of the answer record. Format: projects/{project}/locations/{location}/answerRecords/{answer_record}
The corresponding FAQ question.
The knowledge document that this answer was extracted from. Format: projects/{project}/knowledgeBases/{knowledge_base}/documents/{document}.