Document Knowledge Types Item
Entries
The type is unspecified or arbitrary.
The document content contains question and answer pairs as either HTML or CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats may fail to be parsed. CSV must have questions in the first column and answers in the second, with no header. Because of this explicit format, they are always parsed accurately.
Documents for which unstructured text is extracted and used for question answering.
The entire document content as a whole can be used for query results. Only for Contact Center Solutions on Dialogflow.
The document contains agent-facing Smart Reply entries.
The legacy enum for agent-facing smart reply feature.
Types
Functions
Returns the enum constant of this type with the specified name. The string must match exactly an identifier used to declare an enum constant in this type. (Extraneous whitespace characters are not permitted.)
Returns an array containing the constants of this enum type, in the order they're declared.