Google Cloud Dialogflow Cx V3Response Message Live Agent Handoff Response
data class GoogleCloudDialogflowCxV3ResponseMessageLiveAgentHandoffResponse(val metadata: Map<String, String>)
Indicates that the conversation should be handed off to a live agent. Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures. You may set this, for example: * In the entry_fulfillment of a Page if entering the page indicates something went extremely wrong in the conversation. * In a webhook response when you determine that the customer issue can only be handled by a human.