Google
data class GoogleCloudDialogflowCxV3beta1ResponseMessageLiveAgentHandoffArgs(val metadata: Output<Map<String, String>>? = null) : ConvertibleToJava<GoogleCloudDialogflowCxV3beta1ResponseMessageLiveAgentHandoffArgs>
Indicates that the conversation should be handed off to a live agent. Dialogflow only uses this to determine which conversations were handed off to a human agent for measurement purposes. What else to do with this signal is up to you and your handoff procedures. You may set this, for example: * In the entry_fulfillment of a Page if entering the page indicates something went extremely wrong in the conversation. * In a webhook response when you determine that the customer issue can only be handled by a human.
Constructors
Link copied to clipboard
fun GoogleCloudDialogflowCxV3beta1ResponseMessageLiveAgentHandoffArgs(metadata: Output<Map<String, String>>? = null)