Google Cloud Contactcenterinsights V1Analysis Result Call Analysis Metadata Response
data class GoogleCloudContactcenterinsightsV1AnalysisResultCallAnalysisMetadataResponse(val annotations: List<GoogleCloudContactcenterinsightsV1CallAnnotationResponse>, val entities: Map<String, String>, val intents: Map<String, String>, val issueModelResult: GoogleCloudContactcenterinsightsV1IssueModelResultResponse, val phraseMatchers: Map<String, String>, val sentiments: List<GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse>)
Call-specific metadata created during analysis.
Constructors
Link copied to clipboard
constructor(annotations: List<GoogleCloudContactcenterinsightsV1CallAnnotationResponse>, entities: Map<String, String>, intents: Map<String, String>, issueModelResult: GoogleCloudContactcenterinsightsV1IssueModelResultResponse, phraseMatchers: Map<String, String>, sentiments: List<GoogleCloudContactcenterinsightsV1ConversationLevelSentimentResponse>)
Properties
Link copied to clipboard
A list of call annotations that apply to this call.
Link copied to clipboard
Overall conversation-level issue modeling result.
Link copied to clipboard
All the matched phrase matchers in the call.
Link copied to clipboard
Overall conversation-level sentiment for each channel of the call.