Google Cloud Contactcenterinsights V1Runtime Annotation Response
data class GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse(val annotationId: String, val answerFeedback: GoogleCloudContactcenterinsightsV1AnswerFeedbackResponse, val articleSuggestion: GoogleCloudContactcenterinsightsV1ArticleSuggestionDataResponse, val conversationSummarizationSuggestion: GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionDataResponse, val createTime: String, val dialogflowInteraction: GoogleCloudContactcenterinsightsV1DialogflowInteractionDataResponse, val endBoundary: GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse, val faqAnswer: GoogleCloudContactcenterinsightsV1FaqAnswerDataResponse, val smartComposeSuggestion: GoogleCloudContactcenterinsightsV1SmartComposeSuggestionDataResponse, val smartReply: GoogleCloudContactcenterinsightsV1SmartReplyDataResponse, val startBoundary: GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse)
An annotation that was generated during the customer and agent interaction.
Constructors
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constructor(annotationId: String, answerFeedback: GoogleCloudContactcenterinsightsV1AnswerFeedbackResponse, articleSuggestion: GoogleCloudContactcenterinsightsV1ArticleSuggestionDataResponse, conversationSummarizationSuggestion: GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionDataResponse, createTime: String, dialogflowInteraction: GoogleCloudContactcenterinsightsV1DialogflowInteractionDataResponse, endBoundary: GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse, faqAnswer: GoogleCloudContactcenterinsightsV1FaqAnswerDataResponse, smartComposeSuggestion: GoogleCloudContactcenterinsightsV1SmartComposeSuggestionDataResponse, smartReply: GoogleCloudContactcenterinsightsV1SmartReplyDataResponse, startBoundary: GoogleCloudContactcenterinsightsV1AnnotationBoundaryResponse)
Properties
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The unique identifier of the annotation. Format: projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
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The feedback that the customer has about the answer in data
.
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Agent Assist Article Suggestion data.
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val conversationSummarizationSuggestion: GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionDataResponse
Conversation summarization suggestion data.
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The time at which this annotation was created.
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Dialogflow interaction data.
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The boundary in the conversation where the annotation ends, inclusive.
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Agent Assist FAQ answer data.
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Agent Assist Smart Compose suggestion data.
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Agent Assist Smart Reply data.
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The boundary in the conversation where the annotation starts, inclusive.