UC Client Shared Voicemail Setup

This article explains how to set up and manage Shared Voicemail for UC Client .

Shared Voicemail for UC Client allows multiple users to monitor and manage an existing voicemail mailbox (for a main number, department, or hunt group).
UC Client
Last updated on July 8, 2026 at 6:12 AM UC Client Shared Voicemail Setup This article explains how to set up and manage Shared Voicemail for UC Client . Last updated on July 8, 2026 at 6:49 AM UC Client Issue Lookup and AI Troubleshooting This article explains how to use the UC Client Issue lookup tool by submitting a reference ID.
To access your voicemail from another phone or department line dial 6400 or 612-659-6400 from an external phone, then press # to access the voicemail system. Enter your 4 digit extension and your pin number.

Useful Notes on Uc Client Shared Voicemail Setup
The Voicemail tab options include enable/disable voicemail , announcement settings, and more. The Notifications tab within user preferences allows you to customize notifications and sounds for many call events, including settings for voicemail and shared voicemail .
If you do not install ViewMail for Outlook or use another email client to access Unity Connection voicemails in Exchange/ Office 365: The email client treats voicemails as emails with .wav file attachments. When a user replies to or forwards a voicemail , the reply or forward also is treated as an email even if the user attaches a .wav file.

PDF Utility VoIP UC Client User Guide for Administrators
The UC Client is a unified communications solution that combines calling, chat, meetings, voicemail , video, screen sharing and enterprise contacts into a single, easy-to-use interface to improve everyday communications and collaboration for businesses.
Visual voicemail with transcriptions Never miss a voicemail with visual voicemail that includes transcriptions, allowing you to quickly and easily read your messages.
CUCM and CUC voice mail configuration
You can add both numbers under the same voicemail box or add 7 51000 under one voicemail box and 771000 under another. Alternatively, If you want to send the VMs to a group of users, you need to create distribution groups in CUC. Then, create two call handlers with the extensions 7 51000 and 771000.




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