Delete your Spring account.

You can request deletion of your Spring account and associated data without installing the app.

Email a Spring deletion request to jon@buildworld.ai, preferably from your Spring account email. Say that you want your Spring account and associated data deleted. If you cannot access that email, explain that you need help verifying ownership.

We will verify account ownership before acting. Never email your password or a health-data export. Sending this email starts a support request; it does not itself confirm deletion. Ask support for confirmation if you do not receive a response.

Prefer to do it in the app?

On Android open You → Delete my account. On iPhone open Profile → Privacy and data → Account and request account deletion. Confirm your password, then check the deletion receipt. You can export a copy first if you want to keep your information.

What is removed?

The verified deletion process removes your Spring sign-in identity and associated cloud training records, coaching conversations and memory, and account-linked team/presence data. It retries failed stages and reports complete only when all stages succeed. Maintenance normally runs every five minutes after a minimum two-minute wait for in-flight requests; outages can delay completion.

Minimal account hashes prevent late writes restoring the record. Completed receipts retain a random reference, timestamps and stage results for 90 days, not your email or training history. Infrastructure logs normally expire after 30 days; provider or legal exceptions may apply. Deletion cannot erase exports, disconnected device copies, Apple Health originals or independent processor records. See the privacy notice for details. There is no enabled paid membership to cancel.