How do I know if a roofing company is trustworthy?

Check the fundamentals: proper local business licensing, both general liability and workers' compensation insurance with proof, a verifiable local address, and reviews across independent platforms. Trustworthy companies provide detailed written estimates and clear warranties and answer direct questions without pressure. Be cautious of door-to-door crews after storms and anyone who rushes you toward an immediate signature.

What are storm-chasers and why be cautious of them?

Storm-chasers are out-of-town crews that flood an area after a major storm offering quick inspections and repairs. While not all are dishonest, some exaggerate or create damage, pressure homeowners to sign on the spot, do hurried work, and then disappear, leaving no one to honor a warranty. Favoring an established local company and resisting pressure guards against these risks.

What warranties should a roofing company offer?

Two kinds matter. The manufacturer's warranty covers defects in the materials, while the workmanship warranty from the roofing company covers installation errors, which are a common source of leaks. Ask what each covers, how long it lasts, and what voids it, and get the answers in writing. A workmanship warranty is only as reliable as the company standing behind it.

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