They have the expertise and equipment to install a sump pump and do the maintenance for you. Sump Pump Repair: Having a working sump pump is a luxury you should not take for granted. If you notice that the water comes back up into your pipe repeatedly, it's time to replace the pump. They can ensure that you get the best pump for your needs. You should check the pump regularly to ensure it is in working order. Battery backup sump pumps usually come with a control box, which can monitor the pump and alert the user if the pump needs to be replaced.