Removing an old, worn-out sofa or bulky mattress is a common household challenge, and many customers searching for local options inevitably ask, does Havertys remove old furniture? Understanding the specific policies and processes of a major furniture retailer is essential for homeowners looking to streamline their cleanup efforts. While Havertys is primarily renowned for selling high-quality new furniture, the company does offer a furniture removal service for an additional fee. This service is designed to take the hassle out of disposing of your previous set, ensuring that your new delivery experience is as seamless and stress-free as possible.
Havertys White Glove Delivery and Removal Service
The cornerstone of the old furniture removal process is Havertys' white glove delivery option. When you purchase a new item, you can select this service during checkout, which coordinates both the delivery of your new piece and the removal of the old one. This integrated approach is popular because it handles the heavy lifting and disposal logistics on your behalf. Instead of scheduling two separate appointments and managing the disposal yourself, the Havertys team manages it all in a single, efficient visit.
What the Removal Service Includes
The Havertys removal team is specifically trained to handle the physical demands of hauling away discarded items. Their standard service typically involves carrying the old furniture out of your home, navigating stairways and tight hallways, and transporting it to their designated disposal or recycling center. You are not required to break down the furniture beforehand, although it can help facilitate a smoother process if the items are already disassembled. The goal is to leave your space clean and free of the previous set, allowing you to immediately enjoy your new purchase without any lingering clutter.
Associated Costs and Fee Structure
It is important to note that while Havertys performs the removal, this service is not complimentary and is billed separately from the cost of your new furniture. The fee is usually determined by the size, weight, and quantity of the items being removed. For example, removing a standard armchair will cost less than hauling away a large sectional sofa or a heavy mattress. Customers should expect a distinct line item on their delivery invoice for the "Removal of Old Furniture" or a similarly labeled charge. To avoid any surprises, reviewing the pricing section of the quote before finalizing the order is highly recommended.
Scheduling and Logistics
Scheduling the removal is a direct extension of the delivery process. The logistics team will coordinate a specific time window that aligns with the delivery of your new furniture. Because the removal crew requires access to the old item on the same day, precise timing is critical. If your old furniture is located in a basement, attic, or another area that requires navigating narrow stairs, the team may need additional time or specific instructions. Clear communication regarding access points ensures the job is completed safely and without damage to your property.
Limitations and Prohibited Items
While the service is robust for standard household furniture, there are specific limitations regarding what Havertys will remove. Typically, the policy excludes hazardous materials or items that pose a safety risk. This usually includes appliances containing freon, such as refrigerators or dehumidifiers, as well as items containing mercury, like older thermometers or certain types of lighting. Mattresses and box Springs are generally accepted, but customers should verify local regulations regarding mattress disposal, as some regions have strict rules about how these items must be handled.
Items to Decline
- Refrigerators, washers, dryers, and other major appliances.
- Items containing freon or hazardous chemicals.
- Construction debris, paint cans, or chemicals.
- Extreme yard waste or large quantities of general trash.
Alternative Options if Not Eligible
In the event that your old furniture falls outside the scope of Havertys' removal policy, the retailer can still assist. Customer service representatives can often provide guidance on local waste management facilities or municipal bulk pickup programs. Alternatively, they may recommend third-party junk removal services that operate in your area. While this requires a bit more legwork on your part, it ensures that you are adhering to local laws regarding waste disposal while still moving forward with your new furniture purchase.
The Environmental and Practical Benefits
Opting for the Havertys removal service offers advantages that extend beyond mere convenience. From an environmental perspective, the retailer often donates or recycles the discarded furniture whenever possible, diverting waste from landfills. Practically, it saves you the physical strain of lifting heavy items and the logistical headache of renting a truck or finding a dump. By choosing the official removal service, you support a circular economy effort where gently used furniture might find a new home rather than ending up as trash.
