Okay, so youre thinking about getting a managed IT services provider, huh? How to Monitor Your IT Infrastructure with Managed Services . Good move!
How to Negotiate a Managed IT Services Contract - check
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First things first, know your own needs! What exactly do you need them to manage?
How to Negotiate a Managed IT Services Contract - check
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Then, shop around. Get quotes from a few different MSPs. Dont just look at the headline price, though. Dig into the details. Whats included in each plan?
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Once youve got a few proposals, its negotiation time! Dont be afraid to ask for better pricing. Maybe they can bundle services to give you a discount! Or maybe you can negotiate the service level agreements (SLAs). For example, if theyre promising a 99.9% uptime, what happens if they dont meet that? Are there penalties?
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Read everything carefully, especially the fine print!
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And finally, remember that negotiation is a two-way street.
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