Pet Pass
Found a bug, have an idea, or need help with a purchase? We read every message.
Please include your device model and app version (shown at the bottom of the Me screen). We usually reply within two business days.
From your answers to the species-specific interview. Unusual answers, extreme traits and rarer breeds or species score higher, plus a little luck. The same answers always produce the same passport.
Open your pet's passport and tap the interview banner to retake it. The passport is reissued with the new answers.
Sign in with the same Apple ID or Google account, then open Me › Restore purchase.
Diplomatic Status is a one-time purchase that removes all ads and unlocks unlimited pets and premium covers. There's no subscription.
On iPhone, go to Settings › Privacy & Security › Tracking. In the EEA, UK and Switzerland, open Me › Privacy & ad choices in the app. See the privacy policy for details.
No. Portraits and album photos are stored only on your device. If you delete the app, they're deleted too, so save any favorites to your photo library first.
Open Me › Erase all records, or uninstall the app. Step-by-step instructions.