Get
data class GetRoutingProfileResult(val agentAvailabilityTimer: RoutingProfileAgentAvailabilityTimer? = null, val defaultOutboundQueueArn: String? = null, val description: String? = null, val instanceArn: String? = null, val mediaConcurrencies: List<RoutingProfileMediaConcurrency>? = null, val name: String? = null, val queueConfigs: List<RoutingProfileQueueConfig>? = null, val routingProfileArn: String? = null, val tags: List<Tag>? = null)
Constructors
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constructor(agentAvailabilityTimer: RoutingProfileAgentAvailabilityTimer? = null, defaultOutboundQueueArn: String? = null, description: String? = null, instanceArn: String? = null, mediaConcurrencies: List<RoutingProfileMediaConcurrency>? = null, name: String? = null, queueConfigs: List<RoutingProfileQueueConfig>? = null, routingProfileArn: String? = null, tags: List<Tag>? = null)
Properties
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Whether agents with this routing profile will have their routing order calculated based on longest idle time or time since their last inbound contact.
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The identifier of the default outbound queue for this routing profile.
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The description of the routing profile.
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The identifier of the Amazon Connect instance.
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The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
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The queues to associate with this routing profile.
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The Amazon Resource Name (ARN) of the routing profile.