pulumi-google-native-kotlin/com.pulumi.googlenative.contactcenterinsights.v1.kotlin.outputs/GetConversationResult

GetConversationResult

data class GetConversationResult(val agentId: String, val callMetadata: GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponse, val createTime: String, val dataSource: GoogleCloudContactcenterinsightsV1ConversationDataSourceResponse, val dialogflowIntents: Map<String, String>, val duration: String, val expireTime: String, val labels: Map<String, String>, val languageCode: String, val latestAnalysis: GoogleCloudContactcenterinsightsV1AnalysisResponse, val latestSummary: GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionDataResponse, val medium: String, val name: String, val obfuscatedUserId: String, val runtimeAnnotations: List<GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse>, val startTime: String, val transcript: GoogleCloudContactcenterinsightsV1ConversationTranscriptResponse, val ttl: String, val turnCount: Int, val updateTime: String)

Constructors

constructor(agentId: String, callMetadata: GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponse, createTime: String, dataSource: GoogleCloudContactcenterinsightsV1ConversationDataSourceResponse, dialogflowIntents: Map<String, String>, duration: String, expireTime: String, labels: Map<String, String>, languageCode: String, latestAnalysis: GoogleCloudContactcenterinsightsV1AnalysisResponse, latestSummary: GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionDataResponse, medium: String, name: String, obfuscatedUserId: String, runtimeAnnotations: List<GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse>, startTime: String, transcript: GoogleCloudContactcenterinsightsV1ConversationTranscriptResponse, ttl: String, turnCount: Int, updateTime: String)

Types

Companion

object Companion

Properties

agentId

val agentId: String

An opaque, user-specified string representing the human agent who handled the conversation.

callMetadata

val callMetadata: GoogleCloudContactcenterinsightsV1ConversationCallMetadataResponse

Call-specific metadata.

createTime

val createTime: String

The time at which the conversation was created.

dataSource

val dataSource: GoogleCloudContactcenterinsightsV1ConversationDataSourceResponse

The source of the audio and transcription for the conversation.

dialogflowIntents

val dialogflowIntents: Map<String, String>

All the matched Dialogflow intents in the call. The key corresponds to a Dialogflow intent, format: projects/{project}/agent/{agent}/intents/{intent}

duration

val duration: String

The duration of the conversation.

expireTime

val expireTime: String

The time at which this conversation should expire. After this time, the conversation data and any associated analyses will be deleted.

labels

val labels: Map<String, String>

A map for the user to specify any custom fields. A maximum of 20 labels per conversation is allowed, with a maximum of 256 characters per entry.

languageCode

val languageCode: String

A user-specified language code for the conversation.

latestAnalysis

val latestAnalysis: GoogleCloudContactcenterinsightsV1AnalysisResponse

The conversation's latest analysis, if one exists.

latestSummary

val latestSummary: GoogleCloudContactcenterinsightsV1ConversationSummarizationSuggestionDataResponse

Latest summary of the conversation.

medium

val medium: String

Immutable. The conversation medium, if unspecified will default to PHONE_CALL.

name

val name: String

Immutable. The resource name of the conversation. Format: projects/{project}/locations/{location}/conversations/{conversation}

obfuscatedUserId

val obfuscatedUserId: String

Obfuscated user ID which the customer sent to us.

runtimeAnnotations

val runtimeAnnotations: List<GoogleCloudContactcenterinsightsV1RuntimeAnnotationResponse>

The annotations that were generated during the customer and agent interaction.

startTime

val startTime: String

The time at which the conversation started.

transcript

val transcript: GoogleCloudContactcenterinsightsV1ConversationTranscriptResponse

The conversation transcript.

ttl

val ttl: String

Input only. The TTL for this resource. If specified, then this TTL will be used to calculate the expire time.

turnCount

val turnCount: Int

The number of turns in the conversation.

updateTime

val updateTime: String

The most recent time at which the conversation was updated.