How to Audit Your NYC MSSP for Performance and Compliance

How to Audit Your NYC MSSP for Performance and Compliance

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Okay, so youre thinking about how to, like, seriously check up on your NYC Managed Security Service Provider (MSSP), huh? Good for you! Dont wanna just assume theyre doing their job, right? Its not as scary as it sounds, even though the words "audit" and "compliance" can make your brain wanna hide. Lets break it down, shall we?


First off, lets not kid ourselves – this aint a quick five-minute thing. Itll involve some time and effort, but its totally worth it to make sure your business data isnt floating around the internet like a lost balloon.


So, where do you not start? Dont just jump into the technical stuff. Begin with the basics. What did you expect them to do? Go back to your contract, your Service Level Agreements (SLAs). What were the promises? Did they say theyd patch your systems every month? Did they guarantee a certain uptime?

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See if theyre actually, you know, doing that stuff. Dont neglect the obvious.


Next, and this is crucial, verify the data theyre giving you.

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Are those fancy reports they send actually showing whats really happening?

How to Audit Your NYC MSSP for Performance and Compliance - managed service new york

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Dont just accept them at face value. Ask for raw data. Dig a little.

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Maybe even get a second opinion from another security professional for a limited scope audit. They can check a few key things to see if the MSSPs reports are accurate.


Then theres compliance. managed services new york city Ugh, compliance! But its important. Are they keeping you compliant with relevant regulations – HIPAA, PCI DSS, NYDFS, whatever applies to your situation?

How to Audit Your NYC MSSP for Performance and Compliance - managed services new york city

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Dont just assume theyre handling it. Ask for proof. Ask about their own certifications and audits. If theyre not compliant, youre not compliant, and thats a big no-no.


Dont forget the human element, either. Are they responsive when you have a problem? Do they explain things in a way you can understand, or do they just throw jargon at you?

How to Audit Your NYC MSSP for Performance and Compliance - managed service new york

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A good MSSP isnt just about technology; its about partnership. You dont want a company that doesnt communicate, do you?


Oh, and one more thing! Dont be afraid to ask the really tough questions.

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    "What happens if you get hacked?" managed service new york "Whats your disaster recovery plan?" "How do you handle insider threats?" If they cant answer those questions clearly and confidently, thats a red flag.


    Basically, auditing your NYC MSSP isnt about being a jerk; its about being responsible. managed it security services provider Its about protecting your business, your customers, and your reputation.

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    Its about making sure youre getting what youre paying for. So get out there and, well, get auditing! managed services new york city You got this!

    How to Secure Your Small Business with an NYC MSSP