pulumi-aws-native-kotlin/com.pulumi.awsnative.connect.kotlin.inputs/RoutingProfileMediaConcurrencyArgsBuilder/crossChannelBehavior

crossChannelBehavior

@JvmName(name = "hghxyygqirnyrcud")
suspend fun crossChannelBehavior(value: Output<RoutingProfileCrossChannelBehaviorArgs>)
@JvmName(name = "htredcyodtihidah")
suspend fun crossChannelBehavior(value: RoutingProfileCrossChannelBehaviorArgs?)

Parameters

value

Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile. For example, this allows you to offer an agent a different contact from another channel when they are currently working with a contact from a Voice channel.

@JvmName(name = "dejcojyydowmfmnd")
suspend fun crossChannelBehavior(argument: suspend RoutingProfileCrossChannelBehaviorArgsBuilder.() -> Unit)

Parameters

argument

Defines the cross-channel routing behavior for each channel that is enabled for this Routing Profile. For example, this allows you to offer an agent a different contact from another channel when they are currently working with a contact from a Voice channel.