Routing Profile
Provides an Amazon Connect Routing Profile resource. For more information see Amazon Connect: Getting Started
Example Usage
package generated_program;
import com.pulumi.Context;
import com.pulumi.Pulumi;
import com.pulumi.core.Output;
import com.pulumi.aws.connect.RoutingProfile;
import com.pulumi.aws.connect.RoutingProfileArgs;
import com.pulumi.aws.connect.inputs.RoutingProfileMediaConcurrencyArgs;
import com.pulumi.aws.connect.inputs.RoutingProfileQueueConfigArgs;
import java.util.List;
import java.util.ArrayList;
import java.util.Map;
import java.io.File;
import java.nio.file.Files;
import java.nio.file.Paths;
public class App {
public static void main(String[] args) {
Pulumi.run(App::stack);
}
public static void stack(Context ctx) {
var example = new RoutingProfile("example", RoutingProfileArgs.builder()
.defaultOutboundQueueId("12345678-1234-1234-1234-123456789012")
.description("example description")
.instanceId("aaaaaaaa-bbbb-cccc-dddd-111111111111")
.mediaConcurrencies(RoutingProfileMediaConcurrencyArgs.builder()
.channel("VOICE")
.concurrency(1)
.build())
.queueConfigs(RoutingProfileQueueConfigArgs.builder()
.channel("VOICE")
.delay(2)
.priority(1)
.queueId("12345678-1234-1234-1234-123456789012")
.build())
.tags(Map.of("Name", "Example Routing Profile"))
.build());
}
}Import
Amazon Connect Routing Profiles can be imported using the instance_id and routing_profile_id separated by a colon (:), e.g.,
$ pulumi import aws:connect/routingProfile:RoutingProfile example f1288a1f-6193-445a-b47e-af739b2:c1d4e5f6-1b3c-1b3c-1b3c-c1d4e5f6c1d4e5Properties
Specifies the default outbound queue for the Routing Profile.
Specifies the description of the Routing Profile.
Specifies the identifier of the hosting Amazon Connect Instance.
One or more media_concurrencies blocks that specify the channels that agents can handle in the Contact Control Panel (CCP) for this Routing Profile. The media_concurrencies block is documented below.
One or more queue_configs blocks that specify the inbound queues associated with the routing profile. If no queue is added, the agent only can make outbound calls. The queue_configs block is documented below.
The identifier for the Routing Profile.