Data Deletion Instructions
Shopivision respects your privacy and provides users with the ability to request deletion of their personal data, Shopify store information, Facebook Page data, Instagram account data, and Pinterest account data associated with our services.
Request Data Deletion
If you would like us to delete your account and associated data, please submit a request by contacting our support team.
Contact Email
support@shopivision.zohodesk.com
Information Required
To help us identify your account, please include:
- Your Shopify Store URL
- Your registered email address
- Your Facebook Page name (if connected)
- Your Instagram Business Account name (if connected)
- Your Pinterest username (if connected)
What Data Will Be Deleted
- User account information
- Shopify store connection details
- Facebook, Instagram, and Pinterest integration data
- Generated AI image and video history
- Application preferences and settings
- Usage analytics associated with your account
Processing Time
Verified deletion requests are typically processed within 30 days. Once deletion is completed, your information cannot be recovered.
Facebook, Instagram & Pinterest Users
Users who connected Facebook Pages, Instagram Business Accounts, or Pinterest accounts through the Meta and Pinterest APIs may request deletion of all associated data by contacting us at:
support@shopivision.zohodesk.com