ProductScale & manage

DASHBOARD, SETTINGS & SUPPORT

Run everything from one place.
And never miss a thing.

Start every day with your store at a glance, connect your social accounts, choose the alerts your team receives, and reach our support team without leaving Shopify.

Start free trial See pricing

WATCH IT IN THE APP

Your dashboard,
in about a minute.

A narrated walkthrough recorded in the ShopiVision AI Studio app. Your credits, what needs your attention, campaign ideas, what is coming up and how this week compares with the last.

Dashboard walkthrough · 1 min 10 s · narrated, with on-screen captions

THE DASHBOARD

Your whole store at a glance.
And exactly what to do next.

One screen brings together your credits, anything that needs action, work in progress, upcoming posts, campaign ideas and this week’s results, so you can see where things stand in seconds and act in one click.

ShopiVision AI Studio dashboard with shortcuts to Image Studio, Video Studio and a new post, items needing attention, available credits, campaign ideas, upcoming posts, this week’s results and catalogue coverage — ShopiVision AI Studio · Dashboard

Credits, always clearAvailable credits and your plan, subscription credits used and the renewal date, plus top-up credits that never expire.

Needs your attentionPosts that could not be published, campaigns ready for review and creations that could not be made, each with a one-click fix. Failed creations never use credits.

Happening nowImages, videos, posts and bulk runs in progress show their status live, so you always know what is still working.

Campaign ideas to grow salesAI Campaign Advisor suggests what to run next: the next occasion, best sellers with no post yet and slow stock worth a push, each ready to plan.

Coming upYour next scheduled posts with product, time, platform, campaign and caption, in whatever language they were written.

This week and coveragePosts published, AI images and AI videos created against last week, and how much of your catalogue already has AI content, with Bulk generate one click away.

SETTINGS NEW

Your accounts and alerts.
Managed in one place.

Settings brings together the two things that keep ShopiVision AI Studio running smoothly for your store: the social accounts it publishes to, and the email alerts that tell you when something is ready or needs your attention. Each tab shows its status at a glance, so you know where things stand before you open it.

ACCOUNTS

Connect once. Publish everywhere.

Link Facebook, Instagram and Pinterest so your images, videos and campaigns can be scheduled and published from the app.

Every connection at a glanceThe Accounts tab shows how many of your three platforms are connected, and each account shows whether it is connected and when it was last connected.
Facebook Page detailsSee the connected Page name, with the Page ID and account ID hidden by default. Reveal or copy them when support or your team needs them.
Instagram business accountsPublish and schedule photos, reels and stories, and see insights and profile information in the app.
Pinterest Pins that sellTurn your product images and videos into Pins that link to your product pages, and choose the board they are saved to.
Reconnect or disconnect any timeRefresh a connection in one click if a platform asks you to sign in again, or disconnect an account whenever you like.
Secure by designAccess tokens are protected with industry-standard encryption, and nothing is ever posted without your permission.

Settings Accounts tab with a connected Facebook Page showing page name, hidden Page and account IDs, Reconnect and Disconnect buttons, and options to connect Instagram and Pinterest — Settings · Accounts

NOTIFICATIONS

Hear about it the moment it happens.

ShopiVision AI Studio tells you when something you started is finished or needs you: in the app while you work, and by email when you are away. You choose what you hear about and who hears it.

Live in the appWherever you are in the app, a notification appears when an image or video is ready, a creation fails, a post goes live or could not go out, or a campaign is ready for review. Click it to open the item. Messages that need you stay until you close them.
Ten emails, four groupsCreative, Campaigns, Social accounts & posting, and Billing & credits. Each group shows how many alerts are on, and every alert can be switched on or off on its own.
One master switchTurn email notifications off to pause every email at once. Your individual choices are kept for when you turn them back on.
Send to your teamEmails go to your store’s email by default. Add up to 5 addresses so the right people hear about each update.
Helpful, not noisyNew campaign ideas arrive at most once every 15 days, and a reminder about the same problem is not repeated every day.

Creative

Image generation ready and Video generation ready when your AI creations are finished, and Generation failed when one could not be made. No credits are used on a failed attempt.

Social accounts & posting

Posted on social media when a scheduled post goes live, Post failed to publish when one needs a look, and Social account disconnected when a platform must be reconnected before posts can go out.

Campaigns, billing & credits

Campaign ready for review when posts are waiting for your approval, New campaign idea suggested, Low or out of credits before generation stops, and Trial ending or plan ended.

IN YOUR INBOX

Short emails that get to the point.

Each email tells you what happened, shows what it is about, and has one button to take you to the right place in the app.

Status at a glanceThe item it is aboutOne button into the appSupport address included

When a post goes live, for example, the email shows the image, the start of the caption and when it was published, links to the live post on each platform, and opens Social Studio in one click. The footer names the store the email is for and tells you where to change which emails you get. See post confirmations.

Example ShopiVision email open in Gmail, subject Live on Instagram: Your post is live on Instagram, with the post image, caption, publish time, a View on Instagram link, an Open Social Studio button and the support address — Email · Posted on social media

Example ShopiVision email open in Gmail, subject Your video long lehanga is ready: Your video is ready, waiting in My Creations, with a Watch in My Creations button and the support address — Email · Video generation ready

CREATIVE ALERTS

Your video is ready. Go and watch it.

Videos take a little while to render, so there is no need to keep the app open. When one is finished, the email names it and takes you to it.

The video’s titleWaiting in My CreationsWatch in one click

Turn on Video generation ready to get it, and Image generation ready for the same alert about images. If a creation could not be made, Generation failed tells you instead. See Video Studio.

CAMPAIGN ALERTS

Your campaign is ready. Time to review it.

When every post in a campaign has been generated, the email names the campaign in its subject and reminds you that nothing goes out until you approve it.

The campaign’s namePosts waiting for approvalReview campaign button

Turn on Campaign ready for review to get it. Review campaign opens the app, where the dashboard lists the campaign under Needs your attention. See AI Campaign Advisor.

Example ShopiVision email open in Gmail, subject Diwali 2026 festive collection is ready for review: Your campaign is ready for review, with a Review campaign button and the support address — Email · Campaign ready for review

Find it in Settings → Accounts and Settings → Notifications. Included on every plan, including the free trial.

CONTENT SAFETY NEW

Guardrails on every prompt.
Checked before anything is made.

Your ideas, voice-overs, campaign text and product photos are checked before an image or video is made, and every caption, hashtag and image is checked again before a post is published. Ordinary shop content goes straight through; what ShopiVision never makes is stopped, and you are told why.

Two layers of checks

Fast word rules catch the plain cases instantly, then an AI review reads the text in any language and looks at the pictures, in context. It blocks sexual content, anything sexual involving a child, violence and self-harm, and never publishes a post it could not check.

Fashion stays fashion

Lingerie, underwear and swimwear on adult models in a catalogue style are fine, and so are “killer heels”, a bomber jacket or “nude” as a colour. If something is blocked, nothing is charged, and Blocked by mistake? Let us know sends it to our support team for review.

Strict mode, if you want it

Turn on Strict mode in Settings → Content safety to also keep lingerie, underwear and swimwear off models and leave out suggestive wording. The rules for pictures of children are the same on every store and are never relaxed.

HELP & SUPPORT NEW

Help is one click away,
right inside the app.

Open Help & Support from the app menu to report a problem, ask a question or request a feature without leaving Shopify. Your request goes straight to our support team as a ticket, routed to the people who can help.

Tell us what it is aboutChoose an issue type, such as something isn’t working, a feature request, billing and credits, accounts and social connections, or a question, plus the feature area it concerns.
Describe it in your own wordsAdd a short title and up to 5,000 characters on what you did, what you expected and what happened instead. Any error message helps.
Set the urgencyLet us know whether it is blocking your work or would simply improve your workflow, so the most pressing requests are handled first.
Show usAttach up to 5 screenshots, screen recordings or PDFs, up to 10 MB each.
Your store details, added for youThe request includes your store’s details, so the team can start looking straight away without asking you for them.
Answers in your inboxWe reply to the name and email address you give in the form, which can be different from your store’s email.
Shape what we build nextFor a feature request, tell us whether you would pay for it and a rough budget. It helps us decide what comes next.

Not using ShopiVision AI Studio yet? Contact us or email support@shopivision.zohodesk.com.

Help and Support form with issue type, feature area, title, description, urgency, file attachments, name and reply-to email — Help & Support · In-app request form

NEVER IN THE DARK

Know what is happening,
without watching the screen.

Live and email notifications

The app tells you when an image or video is ready, when a creation fails and when a post is published, without a page refresh, and can email you and your team when you are away. A small activity panel in the corner follows your images, videos, posts and campaigns on every page. See Notifications.

Refunds and retries

If a creation fails, its credits are refunded automatically. Retry it when you like. You are charged again only when you press Retry.

Billing reminders

A reminder before your free trial ends and when your credits run low, in the app with a button that opens the right part of Billing & Credits, and by email if you turn it on.

WORKS BETTER TOGETHER