Home Care Package Providers

Home Care Package Providers

Home health care service

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Disability services and support organization

Home help


Registered general nurse

Serving Melbourne since 1988, Esse Care is a leading provider of in-home aged care and disability support. We are an Approved NDIS and Home Care Package provider offering tailored nursing and personal care with clinical expertise and compassion. Trusted home care and NDIS provider in Melbourne. Our philosophy centers on transparency, respect, and doing what’s right—no gimmicks, just trustworthy support. With a culturally diverse and multilingual team, we ensure every client receives care that is both inclusive and responsive. Backed by decades of service, we continue to deliver quality care Melbourne families rely on.






Esse Care


The Eco Building Suite 207 189E S Centre Rd


Tullamarine VIC 3043


1300 662 339



Home Care Providers Near Me



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Supporting CALD Communities Through Trusted Care





At Esse Care, we know that high-quality aged care must be culturally sensitive, linguistically accessible, and deeply respectful of each client’s identity. That’s why we proudly support Culturally and Linguistically Diverse (CALD) communities across Melbourne through compassionate, personalised home care services.





Our approach ensures that older Australians from diverse backgrounds feel understood, safe, and valued — every day, in their own homes.





What Are CALD Communities?





CALD communities include people who:







  • Were born overseas


  • Speak a language other than English at home


  • Follow non-Western cultural, spiritual, or dietary traditions






Melbourne is home to over 180 nationalities — and aged care must adapt to serve this rich diversity with respect and care.





Challenges Faced by CALD Seniors





Older adults from CALD backgrounds often face unique challenges when accessing aged care services, such as:







  • ๐ŸŒ Language barriers and miscommunication


  • ๐Ÿ“œ Unfamiliarity with government programs like Home Care Packages


  • ๐Ÿ™ Discomfort with standard care due to cultural mismatches


  • ๐Ÿ˜” Feelings of isolation, especially when carers don’t speak their language






Esse Care addresses these challenges with targeted, culturally informed support.





How Esse Care Supports CALD Clients





Our care is shaped by the belief that cultural identity should be celebrated, not sidelined. Here's how we support CALD communities:







  • Multilingual carers and nurses — over a dozen languages spoken fluently


  • Culturally familiar care routines — meals, customs, greetings, and personal space


  • Religion-sensitive support — prayer times, fasting awareness, gender preferences


  • Family involvement — including culturally preferred roles of adult children or spouses in care decisions






Suburbs We Serve





Esse Care provides CALD-focused home care services across Melbourne suburbs with strong multicultural populations, including:







  • Dandenong


  • Broadmeadows


  • Footscray


  • Springvale


  • Sunshine


  • Clayton


  • Glenroy






Case Study: Supporting a Vietnamese-Australian Client





Mrs. Tran, a Home Care Package client in Springvale, was uncomfortable with English-speaking carers and unfamiliar routines. We matched her with a Vietnamese-speaking carer who respected her traditional meal schedule, supported her temple visits, and spoke in her native dialect. Her confidence and happiness have grown since.





Why Trust Esse Care?







  • โœ… 35+ years serving CALD families in Melbourne


  • โœ… Multilingual, multicultural workforce


  • โœ… Inclusive care planning with input from family and community


  • โœ… Services tailored for physical, emotional, and cultural wellbeing






Types of Support We Offer CALD Seniors







  • ๐Ÿงน Domestic assistance


  • ๐Ÿฝ๏ธ Meal prep with cultural preferences


  • ๐Ÿฉบ Clinical care by culturally sensitive nurses


  • ๐Ÿ’ฌ Bilingual companionship


  • ๐Ÿš— Transport to community events, places of worship, and more






Let’s Build a Care Plan That Respects Your Culture





Looking for aged care that honours your language, culture, and values? Esse Care provides compassionate support that feels familiar and dignified.





๐Ÿ‘‰ Contact us today to speak with a care advisor who understands your community’s needs.















Frequently Asked Questions

You create a plan through a planning meeting with an NDIS representative who assesses your goals and support needs.

An NDIS registered provider is a service provider approved by the NDIS Commission to deliver supports and services under the National Disability Insurance Scheme.

Yes, NDIS participants have the right to choose their own provider, whether registered or unregistered (if plan-managed or self-managed).

Yes, if the supports are reasonable and necessary for the participant.

In some cases, yes, but it must be approved in the NDIS plan.