Support At Home Provider

Support At Home Provider

Since 1988, Esse Care has been a trusted provider of aged care at home and disability support across Melbourne. As an Approved Home Care Package and NDIS provider, we deliver reliable, clinically based in-home and nursing services for seniors, older Australians, and people with disability. Our approach is grounded in honesty, transparency, and integrity—no false promises, just ethical, dependable care. With a diverse, multilingual team, we ensure every client feels understood and respected. Trusted home care and NDIS provider in Melbourne. Proudly serving the Melbourne community for over 35 years, we remain committed to quality, trust, and genuine support.






Esse Care


The Eco Building Suite 207 189E S Centre Rd


Tullamarine VIC 3043


1300 662 339





Home health care service

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Disability services and support organization

Home help


Registered general nurse

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Multilingual, Personalised In-Home Care Services in Melbourne







At Esse Care, we understand that truly compassionate care goes beyond physical assistance — it speaks your language, honours your culture, and respects your values. That’s why we specialise in multilingual, personalised in-home care services for older Australians across Melbourne.





We proudly support seniors from all backgrounds, including CALD (Culturally and Linguistically Diverse) communities, by providing in-home aged care that is tailored, familiar, and respectful.





Why Personalised In-Home Care Matters





No two people age the same way — and no care plan should look the same either. Personalised in-home care means:







  • Services are designed around your daily routines, goals, and preferences


  • Caregivers are matched to your personality, culture, and communication style


  • Support evolves as your health or lifestyle changes






This approach not only improves quality of life but also fosters stronger relationships between clients and caregivers.





Multilingual Support for Diverse Communities





Melbourne is one of the most multicultural cities in Australia — and aged care should reflect that. Esse Care offers in-home care in over 12 community languages, including:







  • Mandarin


  • Vietnamese


  • Arabic


  • Greek


  • Italian


  • Hindi


  • Punjabi


  • Filipino


  • Spanish


  • Tamil


  • And more






Our team includes bilingual carers, nurses, and care coordinators — ensuring smooth communication and cultural understanding at every step.





What’s Included in Our Personalised Home Care





Our care plans are built from the ground up, combining both clinical and lifestyle-based services. Depending on your Home Care Package or individual needs, we offer:







  • ๐Ÿ› Personal care – showering, grooming, continence support


  • ๐Ÿงน Household assistance – cleaning, laundry, home maintenance


  • ๐Ÿฝ๏ธ Meal preparation – with respect for cultural and dietary traditions


  • ๐Ÿš— Transport – to appointments, religious services, or community outings


  • ๐Ÿฉบ Nursing & allied health – wound care, physiotherapy, medication management


  • ๐Ÿ—ฃ๏ธ Language-appropriate social support – companionship, activities, outings


  • ๐Ÿก Cultural connection – matching carers with shared language or faith






All services are flexible and adjustable — because we believe care should fit your life, not the other way around.





Support for CALD and Refugee Backgrounds





Our care model was developed with a deep understanding of Culturally and Linguistically Diverse (CALD) communities. We support:







  • Newly arrived older migrants needing culturally familiar care


  • Families seeking aged care that aligns with traditional roles and expectations


  • Clients with trauma histories who benefit from a calm, empathetic approach


  • People of faith requiring carers who understand specific religious customs






We work with you and your family to ensure that care feels safe, dignified, and culturally appropriate — every time.





Who We Help





Esse Care supports seniors across Melbourne through:







  • Government-funded Home Care Packages (HCPs) – Levels 1–4


  • NDIS support for people with disability


  • Private care plans – short-term or long-term, flexible hourly options






We serve clients in the City of Melbourne, Stonnington, Glen Eira, Monash, Casey, Whitehorse, and surrounding suburbs.





Why Choose Esse Care?







  • Over 35 years of trusted experience in aged and disability care


  • Diverse, multilingual team with local understanding


  • Clinically trained staff – nurses, OTs, physios


  • Flexible, transparent pricing


  • Personalised matching with culturally aligned carers






Client Story: Maria’s Experience





Maria, a 78-year-old Greek-Australian living in Oakleigh, struggled with traditional providers who didn’t understand her food preferences or language. With Esse Care, she now has a Greek-speaking support worker who prepares her favourite meals, joins her for Greek Orthodox services, and chats with her in her first language. “I finally feel seen,” she says.





Start with a Free Consultation





If you're looking for multilingual or personalised home care in Melbourne, we're here to help. Let’s have a conversation about your needs, preferences, and goals — and match you with the right care team.





๐Ÿ‘‰ Contact us today to book your free consultation or get started with Home Care Packages.















Home Care Providers Melbourne

Frequently Asked Questions

You can request an internal review through the NDIS or escalate it to the Administrative Appeals Tribunal.