Serving Melbourne since 1988, Esse Care is a leading provider of in-home aged care and disability support. We are an Approved NDIS and Home Care Package provider offering tailored nursing and personal care with clinical expertise and compassion. Trusted home care and NDIS provider in Melbourne. Our philosophy centers on transparency, respect, and doing what’s right—no gimmicks, just trustworthy support. With a culturally diverse and multilingual team, we ensure every client receives care that is both inclusive and responsive. Backed by decades of service, we continue to deliver quality care Melbourne families rely on.
True care begins with understanding — not just health needs, but the language, culture, and values that shape a person’s daily life. At Esse Care, we deliver culturally appropriate, language-aware aged care services designed for Melbourne’s diverse communities.
Whether it’s preparing culturally familiar meals, celebrating holidays, or simply speaking in a client’s native tongue, our carers and nurses ensure older Australians feel respected, recognised, and at home.
As we age, we often return to our roots — emotionally, linguistically, and spiritually. For many older migrants and CALD seniors, receiving care in English can be confusing, stressful, or isolating.
Language-based care removes these barriers. It provides:
This isn’t just thoughtful — it’s clinically beneficial. Seniors receiving care in their preferred language show better mental wellbeing, reduced anxiety, and stronger trust in their support team.
Esse Care employs a diverse, multilingual team of carers, nurses, and coordinators. We speak over a dozen languages, including:
Whenever possible, we match clients with carers who share their language or cultural background. This ensures meaningful, connected support — and a better overall care experience.
Our aged care services are designed to honour your heritage, not override it. This includes:
We also work with families to ensure care plans reflect shared values and expectations.
When 84-year-old Mr. Li joined Esse Care, his family was concerned about language barriers. He often refused support due to miscommunication with past carers. Once paired with a Mandarin-speaking care worker, Mr. Li began opening up — enjoying conversation, sharing stories, and engaging in gentle exercise. His health and happiness improved within weeks.
We provide culturally aware care for:
Our multilingual services are available across Melbourne’s multicultural suburbs, including Dandenong, Footscray, Springvale, Broadmeadows, and more.
Looking for aged care that feels like family? Esse Care is here to support your culture, your language, and your life story — every step of the way.
👉 Contact us today to speak with a multilingual care advisor and get started with culturally aligned support at home.
Yes, if the supports are reasonable and necessary for the participant.
In some cases, yes, but it must be approved in the NDIS plan.
You can check the NDIS Provider Register on the NDIS website or ask the provider directly.
Services can include personal care, therapy, transport, support coordination, community participation, and home modifications.