Esse Care has been a reliable name in aged care and disability support across Melbourne since 1988. As a registered NDIS and Home Care Package provider, we offer compassionate, clinically backed in-home care and nursing for seniors and individuals with disability. Trusted home care and NDIS provider in Melbourne. Built on a foundation of integrity and transparency, we make no empty promises—only dependable, ethical service. With a multicultural, multilingual team, we prioritize dignity, understanding, and respect in every interaction. For over 35 years, we’ve proudly supported Melbourne families with trusted care and unwavering commitment.
For many older Australians from multicultural backgrounds, receiving care in a foreign language can feel confusing, alienating, and even unsafe. That’s why Esse Care proudly employs multilingual carers who can connect with clients in their preferred language — building comfort, clarity, and trust from the very first visit.
Language isn't just a tool — it’s connection, respect, and care that truly feels like home.
As people age, they often revert to their first language — especially in dementia or after a stroke. English-speaking carers may unintentionally cause:
Multilingual carers remove these risks and restore dignity by communicating clearly and naturally in the client’s native language.
Esse Care offers in-home support in over a dozen languages, including:
We aim to match clients with carers who speak their first language whenever possible — especially for those with dementia, disabilities, or high support needs.
Language is just the beginning. Our carers also bring cultural awareness that helps in:
This approach is especially powerful for seniors from CALD (Culturally and Linguistically Diverse) communities who feel more secure when care reflects their identity.
Mr. Nikos, a Greek-Australian with dementia, had stopped eating and rarely spoke to carers. After being paired with a fluent Greek-speaking support worker from Esse Care, he became more responsive, began eating home-cooked meals again, and now eagerly waits for his daily visits.
Multilingual care is available for:
If you or a loved one needs aged care that understands both your words and your world, Esse Care is here to help.
👉 Contact us today to get matched with a culturally aligned, multilingual carer who feels like family.
Yes, you can self-manage your NDIS funds, giving you greater control over your supports and choice of providers.
Registered providers are audited and approved by the NDIS; unregistered providers are not, but can still provide services to self-managed participants.
You can request an internal review through the NDIS or escalate it to the Administrative Appeals Tribunal.