At Esse Care, we understand that truly compassionate care goes beyond physical assistance — it speaks your language, honours your culture, and respects your values. That’s why we specialise in multilingual, personalised in-home care services for older Australians across Melbourne.

We proudly support seniors from all backgrounds, including CALD (Culturally and Linguistically Diverse) communities, by providing in-home aged care that is tailored, familiar, and respectful.

Why Personalised In-Home Care Matters

No two people age the same way — and no care plan should look the same either. Personalised in-home care means:

• Services are designed around your daily routines, goals, and preferences



• Caregivers are matched to your personality, culture, and communication style



• Support evolves as your health or lifestyle changes

This approach not only improves quality of life but also fosters stronger relationships between clients and caregivers.

Multilingual Support for Diverse Communities

Melbourne is one of the most multicultural cities in Australia — and aged care should reflect that. Esse Care offers in-home care in over 12 community languages, including:

• Mandarin



• Vietnamese



• Arabic



• Greek



• Italian



• Hindi



• Punjabi



• Filipino



• Spanish



• Tamil



• And more

Our team includes bilingual carers, nurses, and care coordinators — ensuring smooth communication and cultural understanding at every step.

What’s Included in Our Personalised Home Care

Our care plans are built from the ground up, combining both clinical and lifestyle-based services. Depending on your Home Care Package or individual needs, we offer:

• 🛁 Personal care – showering, grooming, continence support



• 🧹 Household assistance – cleaning, laundry, home maintenance



• 🍽️ Meal preparation – with respect for cultural and dietary traditions



• 🚗 Transport – to appointments, religious services, or community outings



• 🩺 Nursing & allied health – wound care, physiotherapy, medication management



• 🗣️ Language-appropriate social support – companionship, activities, outings



• 🏡 Cultural connection – matching carers with shared language or faith

All services are flexible and adjustable — because we believe care should fit your life, not the other way around.

Support for CALD and Refugee Backgrounds

Our care model was developed with a deep understanding of Culturally and Linguistically Diverse (CALD) communities. We support:

• Newly arrived older migrants needing culturally familiar care



• Families seeking aged care that aligns with traditional roles and expectations



• Clients with trauma histories who benefit from a calm, empathetic approach



• People of faith requiring carers who understand specific religious customs

We work with you and your family to ensure that care feels safe, dignified, and culturally appropriate — every time.

Who We Help

Esse Care supports seniors across Melbourne through:

• Government-funded Home Care Packages (HCPs) – Levels 1–4



• NDIS support for people with disability



• Private care plans – short-term or long-term, flexible hourly options

We serve clients in the City of Melbourne, Stonnington, Glen Eira, Monash, Casey, Whitehorse, and surrounding suburbs.

Why Choose Esse Care?

• Over 35 years of trusted experience in aged and disability care



• Diverse, multilingual team with local understanding



• Clinically trained staff – nurses, OTs, physios



• Flexible, transparent pricing



• Personalised matching with culturally aligned carers

Client Story: Maria’s Experience

Maria, a 78-year-old Greek-Australian living in Oakleigh, struggled with traditional providers who didn’t understand her food preferences or language. With Esse Care, she now has a Greek-speaking support worker who prepares her favourite meals, joins her for Greek Orthodox services, and chats with her in her first language. “I finally feel seen,” she says.

Start with a Free Consultation

If you're looking for multilingual or personalised home care in Melbourne, we're here to help. Let’s have a conversation about your needs, preferences, and goals — and match you with the right care team.

👉 Contact us today to book your free consultation or get started with Home Care Packages.