Support At Home

Support At Home

Home health care service

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Disability services and support organization

Home help


Registered general nurse

For more than 35 years, Esse Care has delivered trusted aged care and disability services to Melbourne residents. As an NDIS-registered and Approved Home Care Package provider, we specialise in professional, in-home nursing and support for seniors and individuals with disabilities. Trusted home care and NDIS provider in Melbourne. Our services are guided by honesty, respect, and ethical practice—ensuring peace of mind for clients and families alike. With a compassionate team fluent in multiple languages, we’re proud to offer personalised care that truly understands and values every individual we serve.






Esse Care


The Eco Building Suite 207 189E S Centre Rd


Tullamarine VIC 3043


1300 662 339



Support At Home Provider



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1-on-1 Support for Seniors with Complex Needs





Some seniors require more than just basic help — they need skilled, one-on-one care tailored to complex medical, behavioural, or psychological needs. At Esse Care, we provide specialised in-home support for older Australians who require focused, ongoing attention.





Whether due to chronic illness, disability, dementia, or post-surgical recovery, our personalised care plans are designed to keep you safe, supported, and respected in your own home.





What Are Complex Aged Care Needs?





We define "complex needs" as situations that require more intensive or specialised support, such as:







  • 🩺 Multiple chronic conditions (e.g. diabetes, COPD, heart failure)


  • 🧠 Dementia or cognitive decline


  • 🛏️ Limited mobility, falls risk, or palliative care


  • 💊 Complex medication routines or wound care


  • 🧘 Mental health or behavioural challenges






These clients benefit most from 1-on-1 care that is consistent, responsive, and led by experienced professionals.





How Esse Care Delivers 1-on-1 Complex Support





Our care model is built around your unique condition and home environment. We deliver:







  • Individualised care plans designed by registered nurses


  • Carer continuity — same support worker/s for consistency


  • Allied health support — physiotherapy, OT, mental health


  • Flexible scheduling — 24/7 care available when needed


  • Home safety audits and fall-prevention assessments






Specialised Clinical Services





Our 1-on-1 complex care can include skilled clinical services delivered in-home, such as:







  • 🩹 Wound dressing and pressure sore management


  • 💉 Diabetes support and insulin administration


  • 🧠 Dementia monitoring and behavioural support


  • 🫁 Oxygen therapy, continence care, catheter changes


  • 🏥 Hospital discharge recovery programs






Cultural and Communication Considerations





We understand that clients with complex needs may also have language, cognitive, or cultural barriers. Esse Care ensures:







  • Multilingual carers for clients who prefer to speak their native language


  • Behavioural de-escalation training for dementia or trauma support


  • Respectful personal care that upholds cultural norms and dignity






Case Study: Complex Care at Home for Mr. Ahmed





Mr. Ahmed, a 74-year-old retired teacher with Parkinson’s and limited English, was struggling with multiple medications and declining mobility. We created a clinical support plan that included daily nursing visits, a carer who speaks Arabic, and weekly physio. His hospital admissions dropped significantly, and he’s now comfortable and stable at home.





Who Is Eligible?







  • ✅ Seniors on Level 3 or 4 Home Care Packages


  • ✅ Clients transitioning from hospital or aged care


  • ✅ Palliative or high-dependency private care clients






Why Families Trust Esse Care







  • ✔️ 35+ years supporting medically complex clients


  • ✔️ RN-led assessments and regular care reviews


  • ✔️ Integrated allied health and GP coordination


  • ✔️ Multilingual and dementia-aware staff






Get Personalised 1-on-1 Care for Complex Needs





If you or a loved one needs higher-level aged care at home, we’re here to help. Our team works with families and health professionals to build support plans that adapt with your condition and keep you safely at home.





👉 Contact us today to discuss our 1-on-1 complex care options in Melbourne.















Frequently Asked Questions

A support coordinator helps participants connect with NDIS providers and manage services outlined in their plan.

Yes, you can self-manage your NDIS funds, giving you greater control over your supports and choice of providers.

Registered providers are audited and approved by the NDIS; unregistered providers are not, but can still provide services to self-managed participants.