Privacy Policy
Clean Slate Pressure Washing ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what information we collect, how we use it, and the choices you have about that information.
Information We Collect
We collect information you provide directly when you request an estimate, schedule a service, or contact us. This typically includes:
- Name, email address, and phone number;
- Service or billing address;
- Property details and the services you are requesting;
- Any additional context you choose to share in a message or form field.
We also collect limited technical information automatically when you visit the site, including IP address, browser type, device type, referring URL, and pages visited. If you call us, calls may be recorded; in compliance with Florida's two-party consent law, we disclose at the start of every recorded call: "This call may be recorded for quality assurance and training purposes."
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide written estimates;
- Schedule, perform, and follow up on services you have requested;
- Send service-related communications (appointment reminders, completion confirmations, satisfaction follow-ups);
- Improve our website, services, and customer experience;
- Comply with legal obligations and protect against fraud.
Information Sharing
We do not sell your personal information. We share data only with service providers who help us operate the business, and only to the extent needed to provide that service:
- CRM and lead management: Zoho CRM;
- Email delivery: SendGrid;
- Call tracking and recording: CallRail;
- Website analytics and advertising: Google (Analytics 4, Ads).
Each of these providers processes your data under its own privacy policy and is contractually obligated to protect it.
Cookies & Tracking
We use cookies and similar technologies for analytics (GA4), conversion tracking, and — if you opt in — remarketing via Google Ads. Consent is managed through a cookie banner using Google Consent Mode v2, with analytics and ad storage defaulting to denied until you make a choice. You can clear or block cookies in your browser settings at any time.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you;
- Request correction of inaccurate data;
- Request deletion of your personal data, subject to any legal recordkeeping obligations;
- Opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
Data Security
All forms on this website are transmitted over SSL/TLS encryption. Stored personal data is held in encrypted databases with access restricted to authorized personnel. We review our security practices regularly.
Children's Privacy
Our services are directed to adult property owners and decision makers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
Policy Updates
We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via a prominent notice on this page.