Excellent Customer Service Merchant services agent programs often claim to offer the best customer support. But we deliver. We realize that client questions and concerns don't fit within a 40-hour work week. You need reliable support as issues can occur any time and any day of each week. For you and your merchants, our US-based support team is available 24/7/365. Our team of highly qualified customer service representatives is available to help with payment acceptance issues as well as educate your merchants about the value-added products and services we offer. You can ensure long-term residuals once you've closed the deal by offering services such as our industry-leading client support to your potential customers. Sundown Policy also applies to us. In addition, Agents receive support. If you contact us with any questions, we will reply to you before the end of the day. Clear, transparent communication with any commission involved is crucial. Sundown Policy is why the ISO Partner Program uses it. When you are open to communication, you will have a profitable portfolio. Are you ready to take your career as a merchant service professional to the next level? We can help you become an independent sales organization!
Sell Merchant Services with the Best Merchant Services ISO Agent Program
Fastest Merchant Approval Process in The Payments Sector We know that the quicker you sign merchants, the faster you can maximize your revenue stream. Our mission is to be the best in all that we can do to make the approval process for Agents easier and quicker. Our merchant services sales agents can quickly get clients approved with our auto-approval in just 10 minutes. This allows them more time to work on their business rather than dealing with paperwork and submitting it to banks. An EMS Agent can cut through the red tape to get your merchant accounts approved the same day the applicant signs the application. Auto approvals are a great way to grow your portfolio, maximize your residuals and get involved in more verticals.
Get the best merchant processing services to accelerate growth and drive revenue To be a credit card processing agent, it is crucial to partner with the right partner. Our mission is to help you provide card processing services that enable your merchants to succeed, such as mobile payment solutions, online portals, and card not present options. You'll be able to compete in the credit card processing business with our payment processing suite.
Exceptional Customer Service Many merchant services agent programs say they have the best customer support, but we are the ones who deliver. We know that questions and concerns from you or your clients don't follow a 40-hour work week schedule. Because issues can happen at any time, on any day of the week, having reliable support is important. Our 24/7/365 US-based support is critical to you and your merchants. Our high-quality customer service team is trained to troubleshoot issues and educate your merchants about payment acceptance and the value-added services we provide. After you've closed the deal, you can secure long-term residuals by offering services like our industry-leading customer support to your potential clients. In addition to the support we provide our Agents, we also operate by the Sundown Policy. If you contact us with a question, you'll get a response from us before the end of the day. Clear, transparent communication is integral with a commission at stake. That's why our ISO Partner Program uses the Sundown Policy. You'll have a profitable portfolio when you don't lose any more deals due to a lack of communication. Are you ready to take your career in merchant services to the next level? We can help you become an independent sales organization!
MyPortfolio- Comprehensive Sales Portal MyPortfolio, is one of the most powerful management tools available to help you build your business. Agents can view a snapshot of their portfolio performance, monitor merchants' activity and chargebacks, review transparent reports, access training material, manage sub-agents, and create deals. MANAGE EFFICIENTLY Agents who log into MyPortfolio will instantly be able to see a snapshot showing their portfolio performance. You will see the portfolio statistics, chargeback stats (both portfolio and volume), and the residual summary. TRANSPARENT-RESIDUAL ONLINE REPORTING MyPortfolio allows you to receive accurate residuals. You can also build your portfolio confidently, knowing you are getting paid properly, on time, every time. The residual system at EMS allows you to see details such as transaction count and volume by interchange category. This system makes it possible for Agents to keep track of their residuals right down to the penny. MERCHANT ACTIVITYMerchant Activity allows you to take your client service to the next level. Many reports provide historical activity for merchants as well as current batch activity. Look out for merchants with increased chargeback activity, volume fluctuations, or other unusual behavior. CHARGEBACK PORTAL Merchants should have an aggressive approach to managing chargebacks and reducing them. This is crucial to maintaining their merchant account. Agents have access to the portal to create chargeback reports and review merchant activity. This portal is essential for retaining residuals. Agents can quickly view all information about a chargeback in one location. Agents can also submit documentation directly to the portal on behalf of merchants.
Becoming a Registered ISO is a big decision for your business and not one to be taken lightly. It will require plenty of diligent work but can certainly take your business to the next level and help you grow.
Here are the steps to get registered:
Choose something memorable and relevant to the services you provide. Don’t forget to check with your Secretary of State to ensure the name has not already been taken!
Now that you have chosen your name and type of business, you’ll need to file with your Secretary of State. There will be fees involved with this step.
You will need a business license before you can begin operations. Depending on your state, you may also need additional permits and licenses.
To register for local and/or state taxes, you’ll need to obtain an Employer ID Number (EIN) from the IRS.
These rules will vary depending on your business type but typically detail how profits and losses will be allocated between owners and when meetings can be called.
Your sponsor(s) will want to see a business plan before working with you. There are many different types of business plans.
Call around to different banks to request sponsorship. Start locally and visit their website first to ensure they are Visa or Mastercard association members.
For this step, you will need to gather all required documents for your business, obtain credit reports for all owners, and then analyze the bank contract thoroughly.
If the bank accepts your application, all that is left is to pay the registration fee. The fee is $5,000 per credit card association. You will be required to review your registration annually and pay the fee again each year.
To be a successful merchant services ISO Agent, you must keep up with industry trends.
Again, the merchants you work with likely won't have time to do this independently.
You need to stay up-to-date on the Payment Processing Industry and changes to processing or rising fees, as well as any changes that will affect your current & future clients.
As a knowledgeable sales representative, you can educate the businesses you work with on changes in the industry.
Having this knowledge will increase your odds of closing sales because you aren't only looking out for the client's best interests. Still, your knowledge will help provide them with valuable information to keep up with the industry leaders.
An Independent Sales Organization, or ISO, is a business owner or 1099 freelancer that sells credit card processing products and other merchant services.
ISO agents can have any experience level, whether you are brand new fresh out of school, or an industry vet with 30 years of experience.
An ISO Agent will sell credit card processing and merchant services to merchants, improving the payment processing experience for their customers and increasing customer retention.